Customer Care Associate


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Address: 140 East Hinks Lane

City: Sioux Falls

State: SD

Zip Code: 57104

Location: Sioux Falls Distribution Center and Corporate Offices - 99

Department: Customer Service

Type: Full Time

Expires: September 9, 2022

JOB SUMMARY:

Grow with our family as a Customer Care Associate at our Furniture Mart USA Corporate Office in Sioux Falls, SD!! If you’re customer oriented, a great communicator, and have a positive personality this may be the opportunity for you. NO sales or collections involved!!

 

  • Full-Time (40 hrs/wk) Monday–Friday, 10:00AM–7:00PM
      • INCLUDING every other Saturday 10:00AM-5:00PM

  • Answer incoming calls from customers

  • Order parts for our customers, stores, and warehouses

  • Schedule sales orders, exchanges, credit memo's, and in-home repairs

  • Follow-up with customers

 

WHAT DO WE OFFER?

 

  • $ Competitive Wages $
  • Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Profit Sharing 401(k)Plan/Paid Time Off/Employee Assistance Program/Referral Bonus and more!
  • Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories!
  • Access To Our On-Site Fitness Center 

REQUIREMENTS/QUALIFICATIONS:

  • Upon job offer, must be able to pass a background check prior to starting work
  • Ability to multi-task and perform well under pressure
  • Strong phone skills
  • Accurate and detail oriented
  • Proficient computer skills

HOW TO APPLY: 

IN PERSON at Furniture Mart USA Corporate Office - 140 E Hinks Lane, Sioux Falls, SD 57104

ONLINE at furnituremartusa.com/careers 

 

Furniture Mart USA is an Equal Opportunity Employer