Join our growing family as an Ecommerce Specialist at our Furniture Mart USA Corporate Office in Sioux Falls, SD! Make a positive difference by building an excellent customer experience with our online shoppers and developing a loyal customer base. The Ecommerce Specialist will manage and process online sales, as well as engage with online customers through online chat, email and inbound phone calls.
- Full-Time (40 hrs/wk): Monday-Friday, 8:00am-5:00pm + Alternating Weekends
- Provide an enjoyable and engaging experience with our online shoppers throughout their buying journey
- Communicate with online customers through online chat, email, and inbound phone calls
- Manage internet sales
- Respond to online inquiries in a timely and friendly fashion
- Stay up-to-date on available merchandise
- Input order entries
- Monitor inbound product inventory on purchase orders to coordinate timely delivery to the customer
- Schedule furniture deliveries
- Report to the Ashcom Manager and work directly with customers and fellow team members
- Perform additional duties as assigned
WHAT DO WE OFFER?
- $ Competitive Wages $
- Growth Opportunities – With our promote-from-within-first philosophy, our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company!
- Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Profit Sharing 401(k)Plan/Paid Time Off/Employee Assistance Program/Referral Bonus and more!
- Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories!