Grow with our family as a Delivery Office Lead at our Furniture Mart USA Corporate Office in Sioux Falls, SD! This position is responsible for the efficient operation of the Delivery Scheduling department, while also creating a positive experience for our internal and external customers. Enjoy having a variety in your workday and striving to provide quality customer service all while being a part of a fun, friendly, family-like team!
- Full-Time (40 hrs/wk): Sunday, 11:00am-6:00pm, Monday-Thursday, 10:00am-7:00pm
- Contact customers to schedule furniture deliveries
- Answer incoming delivery office calls, as well as calls from Sales Associates/Store Managers
- Compile and analyze Delivery Office Associate phone stats.
- Train, develop and motivate team to exceed performance goals.
- Backup the Delivery Office Supervisor in preparing, and revising department staffing schedule
WHAT DO WE OFFER?
- $ Competitive Wages $
- Growth Opportunities – With our promote-from-within-first philosophy, our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company!
- Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH!
- Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories!
- Casual Dress Attire