Grow with our family as a Technical Support Trainer at our Furniture Mart USA Corporate Office in Sioux Falls, SD! Make a difference within our organization by supporting, demonstrating, and training our internal users on the daily operation of our highly customized furniture retail applications. This exciting opportunity allows you to utilize your superior communication skills and see the results of your efforts quickly! 

• Full-Time: Monday-Friday (Approximately 25% travel required)
• Train all current and new users on Storis applications and any new applications to the organization (this includes group/individual presentations and video conferencing)
• Create, organize, and distribute training materials including videos, manuals, and other educational information
• Maintain a registry of “Tips and Traps” (Do’s and Don’ts) regarding the applications
• Monitor and revise training as needed to adapt to any application updates being made
• Act as the primary contact for all application system problems; analyze and document problems, recommend solutions, initiate corrective actions, follow up on problem resolution and inform management of status
• Manage the Storis applications and act as the liaison between users and Storis task management and support for Storis systems and related projects (IVR, 3^rd Party Financing, Data Warehouse, etc.)
• Serve as the information resource for users; including determination of the most appropriate data source, providing or arranging application-based report writing via Report Builder
• Coordinate application enhancements to existing computer systems; including analysis, design specifications and liaison between IT and users usually at the department level
• Maintain records, logs and reports of assistance via the Help Call system
• Support the organizational initiative of process re-engineering by involving user departments in process flow analysis and work-re-design, with emphasis on the effective utilization of the Storis software systems to improve organizational performance
• Work to increase quality, productivity, and overall effectiveness of the Storis software
• Demonstrate a desire to accept other tasks as defined by management

WHAT DO WE OFFER?

• $ Competitive Compensation $
• Growth Opportunities – With our promote-from-within-first philosophy, our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company!
• Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Profit Sharing 401(k)Plan/Paid Time Off/Employee Assistance Program/Referral Bonus and more!
• Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories!
• Access to Our On-Site Fitness Center

Grow with our family as an In-Home Furniture Repair Technician at The Furniture Mart/Ashley HomeStore Warehouse in Medford, MN! Do you enjoy carpentry projects, have a talent for craftsmanship, and desire to use your artistic/technical skills? If so, then this may be the opportunity for you!

• Full-Time (40 hrs/wk): Monday-Friday, 8:00am-4:30pm 

• Repair wood, leather, and upholstery, as well as mechanism replacements

• Travel to customer homes to inspect and repair furniture

• Responsible for setting the standard of excellence for the quality of the merchandise our customers will receive

• Ensure customer satisfaction by handling repairs in an efficient, professional, and courteous manner

WHAT DO WE OFFER? 

• $ Competitive Wages $
• Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Profit Sharing 401(k)Plan/Paid Time Off/Employee Assistance Program/Referral Bonus and more!
• Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories!