Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. Join a team that’s built on trust, teamwork, and a shared commitment to excellence. If you're looking to take your career to the next level, Furniture Mart USA is where your future begins.
Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.
Pay Range: $50,000 - $100,000 annually (commission)
Job Description: Your Place in Our Story
The Mattress Specialist is the sleep expert in charge of assisting customers who are looking for a mattress. If other sales associates need assistance with their bedding customers, they go to the Mattress Specialist for help and guidance.
RESPONSIBILITIES
- Educate the customer about the healthy advantages of a good night’s sleep by effectively explaining the features and benefits of each individual product
- Help customers discover their comfort to ensure proper mattress selection
- Provide excellent customer service and knowledge of our mattress/bedding products
- Make a thorough product presentation
- Utilize our proven sales process to discover each client’s unique desires.
- Maintain a strong knowledge of showroom layout.
- Listen intently to each client’s specific desires and make educated suggestions based on the information given.
- Build professional relationships with clients.
- Proactively and effectively communicate product features and benefits, as well as promotional information.
- Provide timely, relevant follow-up.
- Demonstrate a tenacious drive for results and be accountable for becoming a trusted, successful “Sales Professional/Design Associate.”
WHAT DO WE OFFER?
- $$ GUARANTEED BASE PAY RATE with opportunity for unlimited earnings through our commission-pay plan. We offer a comprehensive, paid training program where you receive the tools you need to succeed including training on our selling system, product knowledge, and computer system.
- Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH!
- GREAT EMPLOYEE & FAMILY DISCOUNTS on our beautiful furniture, mattresses, and accessories!
REQUIREMENTS/QUALIFICATIONS:
- Experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures
- Demonstrated ability to effectively lead/direct, coach and train others, and the ability to relate well using communication, interpersonal, diplomacy and related skills
- Flexibility to work a retail schedule which will include evenings, weekends and holidays
- Computer proficiency including MS Office products
- Strong verbal and written communication skills and excellent organizational skills
- Ability to manage competing priorities in a fast-paced environment
CORE COMPETENCIES:
- Entrepreneurial spirit
- Sales and Customer focused
- Relationship builder
- Effective communicator
Furniture Mart USA is an Equal Opportunity Employer
