- Assist clients in selecting furnishings, décor, lighting, finishes, flooring, wall coverings, and accessories that reflect their personal style and functional needs.
- Help develop design concepts, mood boards, presentations, and product recommendations for residential design projects.
- Build strong relationships with clients by providing exceptional customer service, design guidance, and ongoing project support.
- Collaborate with team members, vendors, contractors, architects, and builders to ensure successful project execution and client satisfaction.
- Support project coordination, including order management, deliveries, vendor communications, scheduling, and follow-up activities.
- Maintain consistent communication with clients regarding project status, selections, timelines, and expectations.
- Contribute to revenue goals through product knowledge, relationship building, and promoting luxury furnishings and design services.
- Assist in managing project budgets and ensuring design recommendations align with client objectives and investment levels.
- Create a welcoming, engaging, and professional showroom experience for clients and guests.
- Stay informed about design trends, industry innovations, furnishings, materials, and emerging styles.
- Participate in showroom events, community engagement opportunities, networking functions, and client gatherings.
- Represent Billie Arthur Design Studio with professionalism, enthusiasm, attention to detail, and a polished presentation.
- Passion for interior design, home furnishings, decorating, luxury living, or related creative fields.
- Strong interpersonal, communication, and relationship-building skills.
- Customer service, retail, hospitality, sales, project coordination, or design experience preferred but not required.
- Ability to build trust and deliver a high level of client service.
- Organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
- Creative mindset with an eye for color, style, space planning, and aesthetics.
- Willingness to learn design principles, products, industry trends, and project management processes.
- Basic computer skills and comfort learning new software and technology tools.
- Sales-oriented mindset with the ability to identify opportunities and contribute to business growth.
- Professional demeanor and commitment to delivering an exceptional client experience.
- High school diploma or equivalent required.
- Associate degree, coursework, certification, or training in interior design, fashion, art, marketing, communications, architecture, merchandising, or a related field is preferred but not required.
- Experience in customer service, retail, hospitality, sales, event planning, project coordination, or other client-focused roles is valuable.
- Previous experience in interior design or residential furnishings is beneficial but not required.
- Demonstrated interest in interior design, decorating, furnishings, home renovation, or creative pursuits through education, personal projects, social media, volunteer work, or professional experience is encouraged
As a member of our Furniture Mart USA family, you will enjoy:
- Paid training
- Big employee & family discounts on furniture and mattresses






